How are We Doing? We are Listening!

We strive to live up to our name and give our guests a grand experience when they choose to stay in our hotel.  Our staff is here to accommodate you and make your stay as comfortable as possible.

That is why your feed back is so important for us. We read your comments, we listen to your suggestions and ideas.

This post is to say thank you to everyone who takes the time to recommend us on travel sites such as Trip Advisor, Yelp and Hotels.com.  We appreciate the great feedback and we also hear your suggestions and critique.  This feedback helps to make us an even better hotel.

Hear are just a few samples of some of the nice things many of you took the time to say recently:

From TripAdvisor

  • My room was really nice and large. King sized bed. Flat bed screen. Internet worked quickly. Bathroom was large and spotless, I loved the glass shower.
  • Front desk staff was outstanding. All the equipment worked in the exercise room. Nice pool. A well stocked and clean continental breakfast. USA Today at the door in the morning.
  • When we opened the door to our room, we were equally impressed… a beautiful room with modern and tasteful decor. Recently we have stayed in other hotels (of equal star rating) that were not NEAR the quality, appearance, and cleanliness of the Grand Hotel. Everything was cleaned to absolute perfection!!!
  • For the reasonable rate that we paid, we were very pleased with our stay at the Grand Hotel! It’s highly recommended!
  • The staff was friendly at check in, the beds were comfortable, and the rooms are large.

Yelp

  • I have stayed at the Grand Hotel three times and each time my stay was consistently pleasant. The rooms are larger than most, very comfortable, and the continental breakfast has more options than I’ve seen elsewhere.
  • The service is wonderful. And everything is new, clean and comfortable.
  • Great place to stay with family. Very central and walking distance to all of Bridgeport shops, restaurants. Picked this hotel because traveling with two young kids and wanted more space. Family suite great size. Separate bedroom that we put our kids in for naps. Little couch and desk area too. Bathroom big with shower and tub!

Hotels.com

  • Our room was very spacious and the bathroom was really nice and big. Pool/spa is nice and well kept. Breakfast buffet served my kids well.
  • A new hotel that has a very upscale feel to it. Most importantly, it’s clean. Location was also very nice.
  • “Great value for an awesome hotel!”

Let us know how you think we are doing!

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